Order & Cancellation Policy
Flawless Skincare begins preparing orders promptly so that your products can be carefully packaged and shipped as efficiently as possible.
Review Your Order
Before submitting your order, please carefully review:
- Products and quantities
- Product sizes
- Scent selections
- Billing information
- Shipping address
- Contact information
Customers are responsible for ensuring that information submitted during checkout is accurate.
Order Changes
If you discover an error after placing your order, please contact us as soon as possible at careteam@flawlessskincareco.com.
We will make every reasonable effort to accommodate an order-change request before fulfillment begins; however, changes cannot be guaranteed once an order is being processed.
Order Cancellations
If you need to request cancellation of an order, please contact us promptly after placing your order.
Cancellation requests are not guaranteed.
Once an order has entered fulfillment, been packaged, or shipped, it cannot be canceled.
Shipping Address Changes
Please verify your shipping address before completing checkout.
If an address correction is required, contact us immediately. We cannot guarantee that a shipping address can be changed once fulfillment has begun.
Flawless Skincare is not responsible for packages that are misdelivered, delayed, or returned because of incorrect or incomplete shipping information supplied by the customer.
Returned Packages
If a package is returned to Flawless Skincare because of an incorrect or incomplete address, unsuccessful delivery, or another customer-related delivery issue, please contact us regarding available options.
Additional shipping charges may apply if the order must be shipped again.
Questions About Your Order
For order assistance, contact:
careteam@flawlessskincareco.com
Please include your order number and the email address associated with your purchase.